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Hotel · Chiang Mai · Chiang Mai Province

P21 Chiangmai Hotel

A clean, comfortable 3-star stay in the heart of Chiang Mai, praised for its location and service.

  • 8.4 guest rating from 401 reviews
  • Central, quiet back-street location
  • Excellent value for money
8.4 Great 401 reviews Booking.com 8.4 · 401 reviews

About

P21 Chiangmai Hotel

P21 Chiangmai Hotel is a 3-star property on Kotchasarn Road, Soi 1, in the heart of Chiang Mai. It offers reliable service and a professional team, with Wi-Fi available in public areas and car rentals on site. The hotel sits close to the old city and is within easy walking distance of the Saturday and Sunday night markets.

The hotel provides a range of practical amenities, including 24-hour reception, luggage storage, laundry, and tour assistance. Rooms feature air conditioning, flat-screen TVs, electric kettles, and free toiletries. Guests consistently mention the clean, comfortable rooms and the helpful staff.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Spotless, comfortable rooms — Guests repeatedly praise the cleanliness and comfort, with several noting the quality mattresses and quiet rooms.
  • Central yet peaceful location — Right in the heart of Chiang Mai, close to the old city and night markets, but set on a quiet back street away from the bustle.
  • Friendly, attentive staff — Many guests highlight the welcoming and helpful team, with good English skills and a willingness to provide local information.
  • Good value for money — With an 8.3 value rating and a price point that suits budget-conscious travellers, the hotel is seen as a sensible choice.

Worth weighing

4 to weigh
  • Breakfast receives mixed feedback — While some guests love the variety, others find it less exciting compared to nearby options. If breakfast is a priority, you might want to explore other places.
  • Inconsistent service from some staff — A few reviews mention that not all staff members were equally friendly, even though the majority were praised.
  • Comfort rating lower than other categories — The Comfort score of 7.5 is the lowest among the hotel's ratings, suggesting that some guests may find the beds or room conditions less than ideal.
  • No pets allowed — The hotel does not permit pets, so travellers with animals will need to look elsewhere.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe Double Room

  • 1 Double bed
  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • 24-hour security
  • Luggage storage
  • No smoking on site
  • Safe deposit box

Room

  • Air conditioning
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • AM/FM alarm clock

Services

  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Wi-Fi
  • Key card access

Leisure

  • Leisure/ TV room

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.4
Great 401 reviews

Guest-rated 8.4/10 from 401 reviews

Booking.com · 8.4 · 401 reviews
8.4Verified guest

“The room was nicely decorated and had all the amenities shown in the photos, like an electric kettle, air conditioning, and a personal safe.”

8.4Verified guest

“Great for a trip, and the free Wi-Fi was really handy.”

8.4Verified guest

“A clean and fabulous place with a superb location very close to Chiang Mai's center. Lots of options and outstanding food nearby. Generally fantastic service, parking in the building, and late checkout.”

8.4Verified guest

“The breakfast here is outstanding, with a variety of options to suit everyone, including delicious muesli.”

8.4Verified guest

“Excellent location, within walking distance to markets, restaurants, and bars. Despite being in a busy area, the hotel is on a quiet back street, so it was peaceful. The staff were friendly and accommodating. The room was clean and comfortable with free Wi-Fi and breakfast.”

8.4Verified guest

“A place I'd return to for family or business trips. Clean and very comfy, with a good quality mattress that gave me a great night's sleep. However, I stayed at Mandala House before and found the breakfast there more exciting. If Portico 21 improved their breakfast, they'd get more attention.”

04 — Location

Getting around Chiang Mai

The property sits in Chiang Mai.

Old City & Night Markets: The hotel is a short walk from the old city, where the famous Sunday night market takes place weekly. The Saturday night market is also nearby, offering a variety of food and souvenirs.

Dining & Nightlife: Guests note that the area is full of restaurants and bars within walking distance, making it easy to find local Thai food and international options.

7 Kotchasarn Rd. Soi 1-Changklan-, Chiang Mai, Chiang Mai Province, Thailand

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 06:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
21 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is from 06:00 to 12:00.

Is breakfast included?

Some guests mention breakfast as part of their stay, but it's not guaranteed. We recommend confirming with the hotel directly.

Does the hotel have parking?

One guest review mentions parking in the building, but the hotel's official policies do not list parking details. It's best to contact the hotel to confirm.

Are pets allowed?

No, pets are not allowed at P21 Chiangmai Hotel.

Is Wi-Fi available?

Yes, Wi-Fi is available in public areas and also mentioned in room reviews. It is free for guests.

Does the hotel offer airport transfer?

The hotel offers car rentals, but there is no specific mention of airport transfer services. Contact the hotel for arrangements.

The bottom line

P21 Chiangmai Hotel offers a reliable, clean, and central base in Chiang Mai, with friendly staff and good value. While breakfast and service consistency have minor critiques, the hotel's strengths far outweigh these for most travellers.

8.4A solid 3-star choice for exploring Chiang Mai

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